FAQ

Video tutorials lead children to passively copy the final result, limiting their expression.

Our method, based on written sheets and minimal visual prompts, encourages the child to interpret the story and create something totally original, in the real world and without screens.

Most missions use simple materials you already have at home. Some specific activities may require basic art materials. You will always see the exact list of materials in your personal area before starting the timer.

Once you have prepared the materials and clicked "Start Mission" to download the PDF, an automatic 48-hour timer starts for uploading the photo of your child's drawing. This limit encourages focus and enthusiasm. If time runs out, the button closes, but your child can happily move on to the next mission.

To keep the game and motivation system fair, the timer cannot be reset manually and the button will close permanently. However, your child will not lose the subscription: they can go straight to the next mission.

Every bonus mission and every avatar the child unlocks is the result of careful pedagogical design.

The stories and the avatars are original educational interpretations created by Barti to introduce children to art history through play, encouraging imagination, curiosity and a love of art.

The avatars let children meet the artists symbolically and collect them as "friends" along their creative journey. They are not official representations and do not imply any affiliation with, sponsorship by or endorsement from the artists, their heirs or the institutions that represent them.

Absolutely. There is no public community, blog or chat between families on the site.

Artworks are shown in complete anonymity, without showing children's names, faces or personal data.

If your child has finished the month's missions and wants to keep creating, you can purchase our extra lesson packs:

• 1 lesson for €2.90
• the 5-lesson pack for €8

These lessons can speed up your progress and win more artist avatars.

Of course! We love staying in touch with families. Although the platform is designed to let children create in full autonomy and without the pressure of external judgement, our team always reads your messages with pleasure.

We do our best to reply to everyone, although due to email volume we may not be able to provide individual feedback on every single drawing.

Every time a payment is made, the system automatically sends a digital receipt to the email address you registered with. You can download your payment history at any time from your profile.

Yes. You can cancel your monthly or annual subscription at any time from the \"Plan and payments\" section of your member area — no hidden costs and no email needed. Cancellation takes effect at the end of the period you already paid for: until then you keep playing as usual. All completed missions, artwork and rewards stay saved forever — if you come back, you continue exactly where you left off.

Yes: every new subscription (monthly or annual) is covered by our 14-day guarantee. Cancel within 14 days of the first payment and we refund the full amount to the card you used right away — even if you have already played some missions. Access to the family area is suspended, but everything your child created and earned stays saved: reactivate a plan whenever you like and find it all right where you left it. After 14 days, cancellation takes effect at the end of the paid period and is not refunded. The trial pack and extra missions are one-off, non-renewing purchases.

Each account is personal and designed for one child only.

If you have more children, you can create a dedicated account for each one. In addition, for every new account created after the first you can enjoy our 20% sibling discount by applying the dedicated code during registration.